What Makes the
Difference Here
Watch care that explains itself, documents its work, and respects the time it takes to do things properly.
Back to HomeSix Reasons Owners Choose Pendulus
Written Condition Notes
Every watch leaves with a plain-language record of what was found and what was done. Most workshops offer nothing in writing.
Scope Agreed Upfront
Nothing extra is added without your consent. We assess first, share findings, then proceed only when you are comfortable with the plan.
Measured Timing Results
Mechanical movements are tested on a timing machine before and after regulation. You see the numbers, not just a verbal assurance.
Movement-Specific Lubricants
Different calibres need different oils. We select lubricants matched to the movement type rather than applying a single product to everything.
Pressure-Tested Seals
Where the case design allows, water-resistance is confirmed with equipment after resealing — not simply assumed because the gasket was replaced.
Heritage Patience
Older pieces receive the time they need. A Full Heritage Overhaul is not rushed through the same schedule as a quartz battery job.
Experience with Movements That Matter
The lead watchmaker at Pendulus trained formally in mechanical horology and has handled watches ranging from everyday quartz to complex vintage calibres. That range of experience means a realistic assessment of what a watch needs — not a one-size approach applied to everything.
- Formal watchmaking education, not self-taught shortcuts
- Experience with vintage and contemporary calibres
- 12+ years of workshop practice in Pattaya
12+
Years of Craft
Timing Machine
& Pressure Tester
Workshop Equipment
The Right Tools for the Work
Good watchmaking needs more than a steady hand — it needs the right equipment. We use a timing machine to measure rate and beat error in multiple positions, an ultrasonic cleaner for movement parts, and a pressure tester for water-resistance confirmation. These are not optional extras; they are what separates a proper service from a surface-level one.
- Timing machine for objective rate measurement
- Ultrasonic cleaner for thorough movement cleaning
- Pressure tester for water-resistance verification
You Are Kept in the Picture
One of the most common frustrations with watch servicing is silence — the watch disappears and returns weeks later with no explanation of what was done. At Pendulus, we contact you when the assessment is complete, before work begins, and again if anything unexpected comes up. The condition note at collection puts it all in writing.
- Assessment shared before work starts
- Contact if scope needs to change
- Written record at every collection
No Surprises
Our Communication Promise
Service Tiers at a Glance
Transparent Pricing, No Hidden Costs
Each service tier has a clear price, and any additional cost — for parts, for extra work uncovered during assessment — is discussed and agreed before it is added. The prices you see reflect the actual scope of the service, not a starter figure that grows.
Results You Can Read, Not Just Feel
For mechanical services, the outcome is not a matter of subjective impression — it is measured. Timing machine readings before and after regulation give a concrete picture of what changed. Water-resistance figures from pressure testing confirm what was achieved. You leave with data, not just confidence.
- Before-and-after timing readings for mechanical services
- Pressure test results where applicable
- Documented findings from initial assessment
Measured,
Not Assumed
Our Service Outcome Standard
Pendulus vs. Typical Watch Servicing
| What to Look For | Typical Providers | Pendulus |
|---|---|---|
| Written condition notes | ||
| Timing machine readings shared with owner | ||
| Scope agreed before work begins | ||
| Water-resistance pressure testing | ||
| Movement-specific lubricants | ||
| Owner contacted if extra work needed |
Things You Will Not Find Everywhere
The Pendulus Condition Document
Our written service record is not a receipt — it is a document you can keep with the watch. It notes arrival condition, work completed, findings, and where applicable, timing and pressure test results. Useful when selling, insuring, or simply remembering what was done and when.
No Surprises Policy
If the work expands beyond what was agreed — a worn part, an unexpected movement issue — we stop and contact you. Nothing proceeds without your knowledge. This is not a common practice; it is our standard one.
Heritage-Specific Handling
Older watches are not put through the same workflow as modern pieces. Vintage movements often have dried lubricants, worn pivots, and dimensional differences that require adapted handling. We take a different approach for pieces that need it.
Pattaya-Based, Not a Franchise
Pendulus is a single workshop run by a small team. You deal with the same people from drop-off to collection — no call centre, no rotating staff, no chain-style standardisation that flattens out the individual attention your watch deserves.
Workshop Recognition & Record
2023
Recognised in the Chonburi Artisan Trades Directory for specialist horological services
4.9 / 5
Average client satisfaction score across verified workshop reviews
1,400+
Timepieces serviced since the workshop opened on Beach Road
WOSTEP
Lead watchmaker holds WOSTEP-aligned horological training certification
Talk to Us About Your Watch
A short message or phone call is all it takes. We will tell you which service fits, what to expect, and how long it is likely to take.
Get in Touch